Account Associate - State Farm Agent Team Member
Full Time • Schaumburg
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency is newly opened in 2026 and currently has a growing team of four. With over 25 years of experience in the insurance industry, I bring a unique background that also includes time in professional sports, having worked with the Chicago Bears and alongside Walter Payton. That experience helped shape a strong work ethic, competitive mindset, and team-first mentality that carries into our office today.
I’m a graduate of Marquette University and live in the NW suburbs of Chicago with my family and three children. Family is incredibly important to me, and that value is reflected in how I lead and support our team.
For our team, we offer PTO and paid holidays, a Simple IRA retirement plan, a strong focus on work-life balance, and reimbursement for licensing costs to support your growth.
Our office culture is family-first, supportive, and goal-oriented. We’re looking for someone who is courageous, hardworking, and brings a great attitude—someone who is personable, articulate, and confident communicating both over the phone and in person. Bilingual candidates are a plus. If you’re motivated to grow and want to be part of building something from the ground up, this could be a great opportunity for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Joe Ferrazza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Our agency is newly opened in 2026 and currently has a growing team of four. With over 25 years of experience in the insurance industry, I bring a unique background that also includes time in professional sports, having worked with the Chicago Bears and alongside Walter Payton. That experience helped shape a strong work ethic, competitive mindset, and team-first mentality that carries into our office today.
I’m a graduate of Marquette University and live in the NW suburbs of Chicago with my family and three children. Family is incredibly important to me, and that value is reflected in how I lead and support our team.
For our team, we offer PTO and paid holidays, a Simple IRA retirement plan, a strong focus on work-life balance, and reimbursement for licensing costs to support your growth.
Our office culture is family-first, supportive, and goal-oriented. We’re looking for someone who is courageous, hardworking, and brings a great attitude—someone who is personable, articulate, and confident communicating both over the phone and in person. Bilingual candidates are a plus. If you’re motivated to grow and want to be part of building something from the ground up, this could be a great opportunity for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Joe Ferrazza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
Compensation: $70,000.00 - $95,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Schaumburg, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none